Why and how long do I have to wait for the booking to be confirmed?

Bookings are generally confirmed immediately. If you haven't received the email after a short period, our intervention is required.

✉️ Confirmation and Communications

Related questions

I paid for the booking but did not receive a confirmation email. What should I do?

Check your Spam folder immediately. Bauking is required to generate and send the booking confirmation (Art. 3). If you can't find it, open a Ticket.

Can you resend the confirmation email to me?

Yes, our Customer Support can resend the confirmation email, subject to verification of your details.

What happens if I abandon the cart before completing the purchase?

The purpose of data processing is to send 1 email to invite the user to finalize the interrupted purchase on the site (within 72 hours).
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Did not find the answer?

We usually reply within one working day.